FAQ
How long does shipping take?
Shipping times may vary depending on your location. Generally, orders are processed within 1-3 business days but may take longer due to Shabbat and Jewish holidays. Once shipped, domestic orders within the United States typically arrive within 3-7 business days. International orders may take longer, usually between 7-21 business days. Please note that these are estimated shipping times and delays may occur due to unforeseen circumstances.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving your item. We will provide instructions on how to return the product for a refund or exchange. Please note that certain items, such as personalized or custom-made products, may not be eligible for return.
About Israel
Why do soldiers need to raise money for equipment? Is the IDF not properly equipping them?
How does Playground Kiddush Club factor itself into helping the chayalim?
Just by having this platform online, I am able to reach many more people and raise awareness of ongoing needs. Instagram is a channel that enables me a way of giving attention to specific fundraising efforts. Everything PKC sells has a percentage 10-100% of profit going directly to fundraising efforts- whether it is a platform a unit has for collecting money or more typically for the purchasing and sending of medical equipment.
Does it really make a difference to purchase items from PKC?
Thus far, the money raised from sales has been primarily used for sending bags of equipment to Israel. Each physical duffel bag is around $22 and sending the bags costs between $50-75 depending on the method. The actual items that have been sent have been paid for separately by financial contributions made directly to 501C3s that have allowed me to have a fund for enabling a tax deduction for donors. That being said, the sale of all the Bring Them Home bracelets plus over 15 Schlep tote bags will enable purchasing of special backpacks used by medical officers (doctors working within IDF units) to best carry their medical equipment on the field. In fact there will be enough backpacks for half of the doctors in this unit that relates specifically to the treatment and evacuation of wounded soldiers.
Why do you give a range of proceeds to fundraising?
Running the website, purchasing shipping materials, manufacturing items, and paying accountants costs money. If I could, I would allow for all the items to have 100% proceeds going to fundraising but it's not feasible. In our wold today, especially with a fashion related brand, it might be strange to say this but I am not looking to make a lot of money from PKC. This brand was started with the intention of using my playful designs to spark joy in others and has evolved into something that combines creativity, purpose and drive in order to fund-raise and bring awareness to ongoing needs in Israel. By running PKC as a business, I am able to try to grow something that I hope will become a platform which also supports small businesses and artists in Israel through selling their beautiful work!
But what's the PKC plan after the war?
Gd willing we will see the safe return of the hostages soon and the end of the war (let it be very soon please). I am currently working on finding talent and manufacturing capacity in Israel for PKC items in order to help support the economy. The fundraising aspect of PKC will shift from medical equipment to helping organizations that provide support to wounded soldiers, as well as projects that work to expand and provide trauma-focused mental health services in Israel for all.